Managed network services
What are Managed Network Services?

Today business’ must invest in particular technologies to optimise their workplace, such as ICT devices, and applications. The problem is that these devices or applications are reliant on good network infrastructure, that’s where we come in!

JB Hi-Fi Solutions have invested heavily and taken the time to build the support team and infrastructure you need to ensure a smooth experience from developing your Network investment to maximising user adoption and utilisation. JB Hi-Fi Solutions manages the LAN / WLAN reducing the management overhead and freeing you up to concentrate on your core business.

The investment in a fully managed and secure end-to-end network infrastructure and service like this empowers your business to increase productivity and cost efficiencies.

The Services

Managed Network Services

• Monitoring & Management of LAN Infrastructure
• Incident Management & Resolution
• At-a-glance dashboards
• Change Management
• Premium Service Level agreement over business hours

Key Business Outcomes

• Improved Productivity & Collaboration of End Users
• Improved IT support efficiency → focus on “Core versus Chore”, Intelligent Incident Mgmt
• Greater visibility & reporting on environment, usage, trending, performance
• Unique Diagnostics tools for Accelerated Remediation

The Partner: Cisco Meraki

JB Hi-Fi Solutions partners with Cisco Meraki to provide our clients with a Managed Network Services (MNS) offering.
Cisco Meraki is a cloud networking vendor, which lends itself to this type of deployment due to its management, visibility, and control without the cost and complexity of controller appliances or overlay management software.

The Packages


Feature-rich Unified Threat Management (UTM) Capabilities.
Resilient Site-to-Site VPN with 4G Failover.
Industry-leading Cloud Management.
Branch Gateway Services.
Ideal for organizations with large numbers of distributed sites.

Starting at $299 /month*



Virtual Stacking
Layer 7 Application & Client Visibility
Layer 3 Scalability & Failover
QoS for Voice & Video
Network Topology

Starting at $259 /month*



High Capacity
Unmatched Visibility & Location Analytics
Entire Network under a single pane of glass

Starting at $69 /month*

*offers subject to terms and conditions

The Support Services

The Service Desk is your first point of call for all IT related issues and provides user support services for your organisation. JB Hi-Fi Solutions has an established national service desk for Managed Services and Support that utilises the ITIL framework of best practice to facilitate the delivery of high quality information technology services.